"Export Billing Items to AR" program Does Not Pick Some Billing Items (Doc ID 1455247.1)

Last updated on FEBRUARY 01, 2023

Applies to:

Symptoms

The "PNEXPAR module: Export Billing Items to AR" does not process the selected billing item and the log shows the following information:

 Number of billing items processed successfully: 0
 Number of billing items that failed while processing: 0
 Total number of billing items processed: 0

The issue can be reproduced at will with the following steps:
1. Create a lease with a billing term
2. Approve the billing schedules
3. Export the billing items to AR
4. The program cannot process the item

Changes

Cause

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