How To Replace Item Which Is Received For Repair Of Repair Order Type "Return for Repair" (Doc ID 1457418.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Depot Repair - Version 11.5.10.2 and later
Information in this document applies to any platform.
***Checked for relevance on 17-Nov-2013***

Goal

How to replace item which is received for Repair of Repair Order type  "Return for Repair"

In case a received item is not repairable and needs to be replaced and returned.  Assuming the item is covered under warranty. After replacement it should change the ownership back to customer and warranty also should get transferred.


 

Solution

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