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Credit Note Are Always Created With PROCESS HOLD Status (Doc ID 1458813.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Transportation Management - Version 6.0 and later
Information in this document applies to any platform.

Symptoms

A Credit Note is created from an Invoice. After this is created, the status is checked for the newly created Credit Note which is set to: PROCESS_HOLD

This still occurs even with the following property set: glog.settlement.invoice.NegativeAdjustedCostMakesCreditNote=false

With the status set to PROCESS_HOLD, the invoice can not be approved.

Cause

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In this Document
Symptoms
Cause
Solution


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