After Clicking on Configurator Button in Order Management (OM) Get Message 'Configurator processing. Please wait...'

(Doc ID 1458895.1)

Last updated on JANUARY 19, 2018

Applies to:

Oracle Configurator - Version 12.1.3 and later
Information in this document applies to any platform.


When clicking on the Configurator button in the Sales Order / Line Items tab, the following message is displayed and nothing else happens:
"Configurator processing. Please wait.."

This issue started after applying Inventory Patch 13840758.  How does one resolve this issue?


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