My Oracle Support Banner

Quote 9999 Cannot Set To Lost - APP-ONT-251208 Workflow status is not available. (Doc ID 1459931.1)

Last updated on DECEMBER 13, 2023

Applies to:

Oracle Order Management - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

Unable to Set a Quote to Lost Status and getting the Below error

OBSERVATION
Error Message: Note: The status of this quote cannot be set to lost. you may update the status to lost
only when the quote is at the "submit draft - eligible" or "negotiation complete - eligible" activity.

ERROR

APP-ONT-251208 Workflow status is not available. The workflow history may be purged.
Error Message: Note: The status of this quote cannot be set to lost. you may update the status to lost
only when the quote is at the "submit draft - eligible" or "negotiation complete - eligible" activity.

STEPS
1. Responsibility:  OM Super User 
2. Negotiation >Quote> F11> XXXXX
3. Observe Error: APP-ONT-251208

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.