Quote 9999 Cannot Set To Lost - APP-ONT-251208 Workflow status is not available. (Doc ID 1459931.1)

Last updated on OCTOBER 11, 2016

Applies to:

Oracle Order Management - Version 11.5.10.2 and later
Information in this document applies to any platform.

***Checked for relevance on 11-Oct-2016***

Symptoms

On : 11.5.10.2 version,

When attempting to find Quote 9999 cannot set to Lost - NO WF history and the following error occurs.

OBSERVATION
Error Message: Note: The status of this quote cannot be set to lost. you may update the status to lost
only when the quot is at the "submit draft - eligible" or "negotiation complete - eligible" activity.

ERROR
APP-ONT-251208 Workflow status is not available. The workflow history may be purged.


STEPS
1. Responsibility: AAA AA OM Super User (OHG AT)
2. Negotiation >Quote> F11> 99999
3. Observe Error: APP-ONT-251208

Cause

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