Customer Form Issue: Entering a Duplicate Tax Registration Number Does Not Raise Errors/Warnings (Doc ID 1461101.1)

Last updated on MARCH 13, 2024

Applies to:

Oracle Receivables - Version 12.0.6 and later
Information in this document applies to any platform.

Symptoms

Attempting to enter an existing Tax Registration Number in the field Tax Registration Num field within Tax and Financial Information at the Account Profile Level, the system is incorrectly allowing to save without error. The error is only raised after the changes are saved:

Error
This tax registration number is already in use for party type: Third Party and party name: <customer name> for the same period.

This doesn’t help as the record is saved already and can be viewed.

Responsibility: System Administrator
Navigation: Profiles > System
Set the profile option AR: Allow Duplicate Taxpayer = No

Note: This profile option only exists if you have applied <Patch 10286826 >

Responsibility: Receivables Manager
Navigation: Customers > Customers
Enter a new customer
Click Save and Add Details button
Click on Profile tab for the party and give the same Tax Registration Number: 4010166660 (which is already assigned to another customer)
Click on Save. Received confirmation saying "Your changes have been saved"
Click on the Apply Button, the above error message is thrown.