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Can Debit Memo be Created for Sales Orders Transactions? (Doc ID 1465091.1)

Last updated on JANUARY 03, 2023

Applies to:

Oracle Order Management - Version 11.5.9 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.


Current Steps to Create Debit Memo
-- Created a Sales order for $5,000 USD. Picked, Shipped and Invoiced.
-- Performed Retrobill functionality.
-- Charge extra $1,000 USD on sales Order.
-- Execute the Retro Bill.
-- New SO is created -> Invoice it.
-- An 'Invoice' is created for $1,000 USD. This is the standard functionality.

An AR Transaction of 'Invoice' class is created for $1,000 USD rather than an AR Transaction type of 'Debit' class created for $1,000 USD.  Is it possible to generate a debit memo from OM sales order?
All retrobill orders need debit memo.


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