The OTM To Kewill Interface Is Not Returning A Rate Stored In Kewill - Error Received in Logs: "failed rospRule" (Doc ID 1465187.1)

Last updated on SEPTEMBER 02, 2014

Applies to:

Oracle Transportation Management - Version 6.2.0 to 6.2.7 [Release 6.2]
Information in this document applies to any platform.

Symptoms

When a RIQ is done that is meant to reference a rate in Kewill, the rate is not returned.

According to the log it fails the servprov rule:

2012-03-08 14:52:49.678 244792 Debug Planning Entity: DOMAIN.RATE_OFFERING_ID
failed rospRule [

No specific servprov is entered for the RIQ, there is no entry on the location routing tab in the field Service Provider Profile.

Cause

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