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Remark On The Stop Was Being Duplicated Instead Of Replace During ActualShipment Integration (Doc ID 1465764.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Transportation Management - Version 6.2.5 to 6.2.7 [Release 6.2]
Information in this document applies to any platform.

Symptoms

On OTM version 6.2.6

ACTUAL BEHAVIOR
---------------
A remark qualifier is setup to only allow one and to allow updates.
When integration is sent in using the remark on the shipment level it works as expected and only allows one on the shipment. If you use the same remark qualifier on the shipment stop it is inserted numerous times instead of being updated.

EXPECTED BEHAVIOR
-----------------------
Expect the Remark to be updated and not to have a duplicate added.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a Shipment with a Remark a Stop level.
2. Send in an XML file up update the Remark.
3. Note a new Remark is added and the existing one if not replaced.
NOTE: The remark qualifier is setup to only allow one and to allow updates.

Cause

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In this Document
Symptoms
Cause
Solution
References


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