My Oracle Support Banner

Retropay (Enhanced) Does Not Create All Expected Entries After an Absence is Deleted (Doc ID 1469066.1)

Last updated on AUGUST 10, 2018

Applies to:

Oracle Payroll - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

After upgrade from 11i and Retropay by Element, Retropay (Enhanced) is not creating all the expected element entries.

For example, in Jan 2012, an absence from Jan 2011 is backed out and then re-enrolled with the original absence dates. When testing in 11i, Retropay by Element creates both positive and negative retro entries that net to zero, which is expected. When testing in R12, Enhanced Retropay creates only the positive entries, and not the negative, so the employee is overpaid.


STEPS
The issue can be reproduced at will with the following steps:

1. Back out an absence entry from 2011 and re-enroll with original dates
2. Run Retro-Notifications Report
3. Run Retropay (Enhanced)

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.