'Pick Selection List Generation' Completes Without Error, But Line Status Is Still 'Awaiting Shippin

(Doc ID 1469465.1)

Last updated on APRIL 06, 2017

Applies to:

Oracle Shipping Execution - Version 11.5.10.CU2 to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Transaction Control

ACTUAL BEHAVIOR
---------------
Orders cannot be picked and shipped.

Order header has status as 'Booked'.
Lines workflow is 'Line Flow, Generic' and status as 'Awaiting Shipping'.

No holds on header or lines.

WDD shows status as 'Ready To release'.

After 'Pick Selection List Generation' is complete without error, line status does not change.
 

EXPECTED BEHAVIOR
-----------------------
Orders should be able to pick and shipped.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. OM Superuser > Release Sales Order


Cause

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