My Oracle Support Banner

Pick Log shows "Pick Selection Completed Successfully" And "NO LINES SELECTED FOR ORG 86". Detail Remains "Ready To Release". (Doc ID 1469465.1)

Last updated on JUNE 21, 2023

Applies to:

Oracle Shipping Execution - Version 11.5.10.CU2 to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version:

Observe that orders cannot be picked and shipped.
Order header has status as 'Booked'.
Lines workflow is Line Flow, Generic  and status as Awaiting Shipping.
No holds on header or lines.
Delivery detail shows status as "Ready to Release"

When the pick release is run it completes successfully but line is not picked.
The log file shows the following near the bottom:

+---------------------------------------------------------------------------+

Shipping Execution: Version : 12.1

Copyright (c) 1998, 2013, Oracle and/or its affiliates. All rights reserved.

WSHPSGL: Pick Selection List Generation

+---------------------------------------------------------------------------+

Pick selection completed successfully
----------------------------------------------------------------------------
Entering WSH_PR_CRITERIA.INIT....
         Rel Subinventory ==> xxx

 

 Near the end of log shows the following:

NO LINES SELECTED FOR ORG xx

DELETE MOVE ORDER HEADER

STEPS
-----------------------
The issue can be reproduced at will with the following:
OM Superuser > Release Sales Orders
Submit Pick Release


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.