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Inventory Standard Datafix Instruction #16: Fixing Stuck Transaction With 'Error Occurred While Relieving Reservations' Due To Incorrect Or Negative Availability : Fix: i2471362.sql + INVCLRMO.sql (Doc ID 1471606.1)

Last updated on JUNE 21, 2018

Applies to:

Oracle Inventory Management - Version 11.5.10.2 and later
Information in this document applies to any platform.
Orphan Reservations
i2471362.sql
INVCLRMO.sql
Error occurred while relieving reservations: INV_RSV_RLF_FAILED


Goal

 

This document provides detailed instructions for fixing stuck transactions with the error message that reservations cannot be relieved due to incorrect or negative availability. The datafix normally applies when you have an error like "Error occurred while relieving reservations". Also this document will show all the available information regarding the Root Cause of this data corruption.

Please follow up this document in the following order:
A. Identification Scripts: This will confirm if you are having this data corruption.
B. Verifying your file versions: This will allow you and support to confirm if you are already in a known fixed version.
C. Root Cause Analysis. It shows all the relevant information about this issue Root Cause.
D. Datafix Intructions. It will provide steps for fixing the data corruption.

Solution

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In this Document
Goal
Solution
 A - Identification Scripts.
 Identify Script
 Symptoms
 Symptom List
 Cause
 B - Verifying your File Versions.
 C -  Root Cause Analysis.
 1. Canceled Deliveries
 2. Hard Reservations Not Getting Relieved For Sales Order Issue
 3. Select Available Inventory Updates Allocations
 4. Partial Orders Incorrectly Deleting ENTIRE Reservation
 5. New Root- Causes?
 
D - Datafix.
 0. Workaround.
 1. Identify Data.
 2. Backup Data.
 3. Run datafix.
 4. Check the data.
References

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