Administrator User Gets APP-JTF-210604 Error When Searching For Bil To Customer In Collections Form
(Doc ID 1476798.1)
Last updated on MAY 21, 2024
Applies to:
Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.
Symptoms
User with collections administrator role, gets the following error when searching for bill to customer in collections form
APP-JTF-210604
jtf_grid.populate package reports error:
An unexpected error occurred in jtf_grid.populate
grid:
datasource:
The error is most likely in the form or the metadata definition. Please check the following alert for the error code
Note: The error does not come when the user has collections manager role.
Changes
Cause
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