Administrator User Gets APP-JTF-210604 Error When Searching For Bil To Customer In Collections Form (Doc ID 1476798.1)

Last updated on JUNE 07, 2016

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

User with collections administrator role, gets the following error when searching for bill to customer in collections form

APP-JTF-210604

jtf_grid.populate package reports error:

An unexpected error occurred in jtf_grid.populate

grid:
datasource:

The error is most likely in the form or the metadata definition. Please check the following alert for the error code

Note: The error does not come when the user has collections manager role.

Cause

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