Primary Troubleshooting Guide for Close Actions in Purchasing
(Doc ID 1477025.1)
Last updated on JUNE 21, 2023
Applies to:
Oracle Purchasing - Version 11.5.10 to 12.1.3 [Release 11.5 to 12.1] Information in this document applies to any platform.
Purpose
This note is intended to walk you through a set of sequential steps that will facilitate troubleshooting Close Actions in Purchasing.
How to Get the Most of This Document ?
1.For Release 12.1 apply the recommended rollup patch (RUP) from Document: 1468883.1. 2. Carefully review the tables in Section 1.4 through 1.6 below to confirm that the document is of the correct type and status for the close action to be performed.
3. For data corruption errors run the Generic Data Fix (GDF) diagnostics described in Section 2.2. Review the GDF diagnostics report for the fix.
4. For additional troubleshooting assistance refer to Section 2.3 'Identifying what went wrong and Finding a solution' below.
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Troubleshooting Steps
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