Unable To Add Another Customer In Netting Agreement
(Doc ID 1477150.1)
Last updated on MARCH 18, 2024
Applies to:
Oracle Payables - Version 12.1.2 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.2 version, Invoices Matching Issues
ACTUAL BEHAVIOR
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Add another customer in Netting Agreement page, there is no customer LOV.
EXPECTED BEHAVIOR
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The customer LOV should shows the value for selecting when adding customer in Netting Agreement.
STEPS
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The issue can be reproduced at will with the following steps:
1. Payables responsibility.
2. payments>netting>netting agreement
3. Query any netting agreement
4. Move to Step 2
5. Click 'Add Another Row'button at Select Customer part
6. In the customer list LOV, no any values.
BUSINESS IMPACT
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The issue has the following business impact:
User can't add another customer for the netting agreement.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |