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Unable To Add Another Customer In Netting Agreement (Doc ID 1477150.1)

Last updated on FEBRUARY 17, 2023

Applies to:

Oracle Payables - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.2 version, Invoices Matching Issues

ACTUAL BEHAVIOR
------------------------
Add another customer in Netting Agreement page, there is no customer LOV.


EXPECTED BEHAVIOR
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The customer LOV should shows the value for selecting when adding customer in Netting Agreement.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Payables responsibility.
2. payments>netting>netting agreement
3. Query any netting agreement
4. Move to Step 2
5. Click 'Add Another Row'button at Select Customer part
6. In the customer list LOV, no any values.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
User can't add another customer for the netting agreement.

Cause

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In this Document
Symptoms
Cause
Solution
References


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