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Diagnostics Log File Populating Only Header Level Information And Not The Details (Doc ID 1478152.1)

Last updated on MAY 06, 2022

Applies to:

Oracle Transportation Management - Version 6.2.5 to 6.2.7 [Release 6.2]
Information in this document applies to any platform.


 When attempting to view the Diagnostics from a bulk plan, the following issue occurs.

 -- Issue
Only Header Level information is being displayed.

 -- Expected Behavior
 That viewing the Diagnostic Results would present more detailed information about the Bulk Plan.

 -- Steps
 The issue can be reproduced at will with the following steps.
1. Ensure that the property: glog.otmdiag.log is set to True via the properties servlet

Set the following setting in the information page
Tracking Mode - ALL
Tracking Level- ALL
Tracking Diagnostic - ON

3. Navigate to Operational Planning > Planning Results > Shipment Planning
4. Search for recently completed Bulk Plan Run
5. Click on the View Diagnostics Button
6. Only Header information is being populated


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