Diagnostics Log File Populating Only Header Level Information And Not The Details
(Doc ID 1478152.1)
Last updated on JULY 20, 2024
Applies to:
Oracle Transportation Management - Version 6.2.5 to 6.2.7 [Release 6.2]Information in this document applies to any platform.
Symptoms
When attempting to view the Diagnostics from a bulk plan, the following issue occurs.
-- Issue
Only Header Level information is being displayed.
-- Expected Behavior
That viewing the Diagnostic Results would present more detailed information about the Bulk Plan.
-- Steps
The issue can be reproduced at will with the following steps.
1. Ensure that the property: glog.otmdiag.log is set to True via the properties servlet
Set the following setting in the information page
Tracking Mode - ALL
Tracking Level- ALL
Tracking Diagnostic - ON
3. Navigate to Operational Planning > Planning Results > Shipment Planning
4. Search for recently completed Bulk Plan Run
5. Click on the View Diagnostics Button
6. Only Header information is being populated
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |