Master Troubleshooting Guide for Cancel Actions in Purchasing
(Doc ID 1480108.1)
Last updated on DECEMBER 03, 2019
Oracle Purchasing - Version 11.5.10 and later Information in this document applies to any platform.
Maintenance Check 6/9/2015
This note is intended to walk you through a set of sequential steps that will facilitate troubleshooting Cancel Actions in Purchasing in Releases 12.0 through 12.1.
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1. For Release 12.1.3 apply the recommended rollup patch from Document: 1468883.1. 2. Carefully review the tables in Section 1.2 through 1.4 below to review the factors considered to allow the cancelation of a document. 3. Carefully review the tables in Section 1.5 and Section 1.6 below to review the effects of the cancelation process and actions allowed in canceled documents. 4. For data corruption errors run the Generic Data Fix (GDF) diagnostics described in Section #2.2. Review the GDF diagnostics report for the fix. 5. For additional troubleshooting assistance refer to Section 2.3 'Identifying what went wrong and Finding a solution' below.
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