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When Create New Bill Or Invoice Using The 'Create Another' Button An Error Is Seen: java.lang.NullPointerException at glog.webserver.invoice.custscreen.InvoiceCustManagementServlet.accessElement(InvoiceCustManagementServlet.java:48) (Doc ID 1480300.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Freight Payment, Billing, and Claims - Version 6.1.2 to 6.1.5 [Release 6.1]
Information in this document applies to any platform.

Symptoms

On OTM version 6.1.2 when attempting to create a new Bill or Invoice using the 'Create Another' button, the following error occurs.

ERROR
-----------------------
java.lang.NullPointerException

java.lang.NullPointerException
  at glog.webserver.invoice.custscreen.InvoiceCustManagementServlet.accessElement(InvoiceCustManagementServlet.java:48)
  at glog.webserver.util.AbstractManagementServlet.accessNewElement(AbstractManagementServlet.java:201)
  at glog.webserver.util.AbstractManagementServlet.getDocument(AbstractManagementServlet.java:448)
  at glog.webserver.util.AbstractServletProducer.process(AbstractServletProducer.java:80)
  at glog.webserver.util.BaseServlet.service(BaseServlet.java:705)
  at javax.servlet.http.HttpServlet.service(HttpServlet.java:718)
  at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
  at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
  at glog.webserver.session.ParameterValidation.doFilter(ParameterValidation.java:31)
  at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:238)
  at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
  at glog.webserver.screenlayout.ClientSessionTracker.doFilter(ClientSessionTracker.java:61)
  at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:238)
  at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
  at glog.webserver.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:45)
  at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:238)
  at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
  at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
  at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
  at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)
  at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
  at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:111)
  at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:286)
  at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:190)
  at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:283)
  at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:767)
  at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:697)
  at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:890)
  at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:690)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create either a new Bill or Invoice in OTM using the 'Create Another' button.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot created new Bills or Invoices.

Cause

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In this Document
Symptoms
Cause
Solution
References

This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
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