When Create New Bill Or Invoice Using The 'Create Another' Button An Error Is Seen: java.lang.NullPointerException at glog.webserver.invoice.custscreen.InvoiceCustManagementServlet.accessElement(InvoiceCustManagementServlet.java:48) (Doc ID 1480300.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Freight Payment, Billing, and Claims - Version 6.1.2 to 6.1.5 [Release 6.1]
Information in this document applies to any platform.

Symptoms

On OTM version 6.1.2 when attempting to create a new Bill or Invoice using the 'Create Another' button, the following error occurs.

ERROR
-----------------------
java.lang.NullPointerException

java.lang.NullPointerException
  at glog.webserver.invoice.custscreen.InvoiceCustManagementServlet.accessElement(InvoiceCustManagementServlet.java:48)
  at glog.webserver.util.AbstractManagementServlet.accessNewElement(AbstractManagementServlet.java:201)
  at glog.webserver.util.AbstractManagementServlet.getDocument(AbstractManagementServlet.java:448)
  at glog.webserver.util.AbstractServletProducer.process(AbstractServletProducer.java:80)
  at glog.webserver.util.BaseServlet.service(BaseServlet.java:705)
  at javax.servlet.http.HttpServlet.service(HttpServlet.java:718)
  at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
  at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
  at glog.webserver.session.ParameterValidation.doFilter(ParameterValidation.java:31)
  at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:238)
  at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
  at glog.webserver.screenlayout.ClientSessionTracker.doFilter(ClientSessionTracker.java:61)
  at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:238)
  at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
  at glog.webserver.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:45)
  at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:238)
  at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
  at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
  at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
  at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)
  at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
  at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:111)
  at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:286)
  at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:190)
  at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:283)
  at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:767)
  at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:697)
  at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:890)
  at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:690)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create either a new Bill or Invoice in OTM using the 'Create Another' button.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot created new Bills or Invoices.

Cause

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