Users Receive Error "Exception: oracle.apps.fnd.common.AppsException: oracle.apps.fnd.common.PoolException: Exception creating new Poolable object" During Login To E-Business Suite

(Doc ID 1485112.1)

Last updated on AUGUST 23, 2017

Applies to:

Oracle E-Business Suite Technology Stack - Version 12.1.3 to 12.2.6 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Jserv, JDK, JVM, JRE

When attempting to login EBS, the following error occurs.

Unable to generate forwarding URL. Exception: oracle.apps.fnd.common.AppsException: oracle.apps.fnd.common.PoolException: Exception creating new Poolable object


The issue can be reproduced at will with the following steps:
1. Login to E-Business Suite
2. Error occurs

Also, Following error message can be found in OACORE application log:

......

Caused by: oracle.net.ns.NetException: Socket read timed out
at oracle.net.ns.Packet.receive(Packet.java:320)
at oracle.net.ns.NSProtocol.connect(NSProtocol.java:286)
at oracle.jdbc.driver.T4CConnection.connect(T4CConnection.java:1042)
at oracle.jdbc.driver.T4CConnection.logon(T4CConnection.java:301)
... 80 more

Changes

 This is a new cloned instance, and new deployed internal instance.

Cause

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