Install Base Transaction Type Setups for Service Contracts
(Doc ID 1485114.1)
Last updated on DECEMBER 04, 2019
Oracle Service Contracts - Version 12.1.3 to 12.1.3 [Release 12.1]
Oracle Installed Base - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
This note explains how different Install Base Transaction Subtype setups affect Service Contracts when an install base instance is created or updated.
The following scenarios will be considered:
1. Install Base Instance and Warranty/Extended Warranty Creation.
2. Instance updates as a result of repair or replacement.
3. Instance updates as a result of ownership transfer.
4. Instance expiry.
The note assumes that the reader is familiar with the required Install Base, Order Management and Service Contracts setups and functionality.
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