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Order Import Errors with: You Are Trying to Insert an Existing Order or Update an Order That Does Not Exist (Doc ID 1486960.1)

Last updated on MAY 26, 2021

Applies to:

Oracle Order Management - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to Import Internal Sales Order, the following error occurs

You are trying to insert an existing order or update an order that does not exist. 
Please enter a correct operation code.

Steps to reproduce

  1. From Purchasing Responsibility >Requisitions>Create Internal Requisition for the specific Internal Customer and Approve
  2.  Run Create Internal Orders Concurrent program
  3.  Go to Order Management responsibility and Run Order Import
  4.  Notice Order Import completed in Error
  5.  Go to Orders, Returns> Import Orders>Corrections
  6.  Query the Record by Order Source  = Internal and Order Reference = <Requisition_header_id>
  7.  Select the Record and click on Errors and notice the error message as above

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
  
References


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