Last updated on SEPTEMBER 08, 2016
Applies to:Oracle Transportation Management - Version 6.2.6 and later
Information in this document applies to any platform.
The online help topic "Claim Cost Type" says that a claim cost type of "DAMAGE" is loaded as public data to make the cost apply on the claim. (Financials > Power Data > General > Claim Cost Type) The data does not exist on a fresh OTM install, however, and without these claim cost types in public data, OTM does not apply these costs to a shipment.
Check the following to see if the issue exists:
1. Navigate to Financials > Power Data > General > Claim Cost Type
2. Search for "DAMAGE"
If Damage is not present, then this issue exists.
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