Unable To Create Order Release Either Through 'New', Or 'Copy Order Release' Or Through Integration. (Doc ID 1491333.1)

Last updated on MARCH 01, 2017

Applies to:

Oracle Transportation Management - Version 6.2.3 to 6.2.7 [Release 6.2]
Information in this document applies to any platform.

Symptoms

On : 6.2.3 version, Order Management 

When attempting to create a New Order Release or Copy a Existing Order Release the following error occurs.

ERROR
-----------------------
java.sql.BatchUpdateException: ORA-28115: policy with check option violation
ORA-06512: at "GLOGOWNER.TG_OR_ORDER_RELEASE_REFNUM", line 2
ORA-04088: error during execution of trigger 'GLOGOWNER.TG_OR_ORDER_RELEASE_REFNUM'


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Navigate to Order Management>>Create Order Release>>New

Cause

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