Setup Position Hierarchy Not Working For A Particular User, Approval Path And Forward To Does Not Default
(Doc ID 1496174.1)
Last updated on NOVEMBER 01, 2024
Applies to:
Oracle Purchasing - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
When a particular preparer creates a requisition and attempts to forward it for approval, both the Approval Path and Forward To do not default in.
The expected behavior is that the Approval Path and Forward To default in.
The issue can be reproduced at will with the following steps:
1. As the involved user navigate to Requisitions > Requisitions
2. Create a requisition and choose Approve
3. In the approval form select 'Forward'. At this moment the Approval Path and Forward To do not default in.
Note: The involved user has been assigned a position, which can be verified as followed:
1. Using a HR responsibility navigate to People -> Enter & Maintain form.
2. Query up the involved user.
3. Choose button Assignment.
4. In the Assignment form the user has been assigned a position.
Yet, when running the R12.0.6+ : Purchasing User Approval Setup Test (as per <Note: 732184.1>) it displays the following error:
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |