ATO Item Goes to Supply Eligible Instead of Awaiting For Supply (Doc ID 1497182.1)

Last updated on MARCH 20, 2016

Applies to:

Oracle Configure to Order - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Trx Changes & Cancellations

ACTUAL BEHAVIOR
---------------
When sales order line is in status 'Awaiting Shipping' and we delete the reservation, it goes back to 'Supply Eligible'

EXPECTED BEHAVIOR
-----------------------
Expect the line to go back to 'Awaiting Supply' status.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open sales order form,
query an existing order, order # 145001000227
there is one ATO item in the sale order line
line 1.1 has on hand reserved against it and has status of 'awaiting shipping'
2. On item reservation window
organization: AA1
item: SSA-590A
type: Inventory
need by date: 12-SEP-2012
uom: EA
quantity: 1
3. Delete the reservation
4. The order line status go back to ‘Supply Eligible’.

Cause

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