When Trying To 'incomplete' An AR Transaction The Following Error Message Pop Up: JE_PT_CANNOT_INCOMPL_TRX; Expects to see the error message description and not the code. (Doc ID 1498192.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Financials for EMEA - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

The following error message should be displayed instead of 'JE_PT_CANNOT_INCOMPL_TRX' :


'APP-JE-201001: Transaction cannot be incomplete because an encrypted signature has been assigned to it. Use Credit Memo Void functionality to cancel this transaction and enter a new one, if necessary.'


Currently, the system displays: "JE_PT_CANNOT_INCOMPL_TRX".

Cause

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