My Oracle Support Banner

When Trying To 'incomplete' An AR Transaction The Following Error Message Pop Up: JE_PT_CANNOT_INCOMPL_TRX; Expects to see the error message description and not the code. (Doc ID 1498192.1)

Last updated on NOVEMBER 03, 2022

Applies to:

Oracle Financials for EMEA - Version and later
Information in this document applies to any platform.


The following error message should be displayed instead of 'JE_PT_CANNOT_INCOMPL_TRX' :

'APP-JE-201001: Transaction cannot be incomplete because an encrypted signature has been assigned to it. Use Credit Memo Void functionality to cancel this transaction and enter a new one, if necessary.'

Currently, the system displays: "JE_PT_CANNOT_INCOMPL_TRX".


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.