AR_00020 Receipt Application or Credit Memo Application: Unable to Apply Cash to Invoice/Credit Memo/Bills Receivables
(Doc ID 1498234.1)
Last updated on FEBRUARY 02, 2019
Oracle Receivables - Version 184.108.40.206 to 220.127.116.11 [Release 11.5.10] Information in this document applies to any platform.
When attempting to create Receipt or Credit Memo application against an Invoice or a Credit memo that has a zero line or zero tax balance or net zero balance, the application is not properly saved. Multiple variations of error messages listed below are raised:
Error type 1 (shown in AutoInvoice Validation Report): Errors: 1) Others exception occured in Tax Accounting routine during Adjustment/Application Accounting. Please contact oracle support.
Error type 2 (shown in FND debug log): ar.plsql.arp_det_dis EXCEPTION NO_AMOUNT_REMAINING
Steps to Reproduce: Responsibility: Receivables Manager Navigation: Transactions > Transactions
Case 1 - Create an Invoice with line, tax (overapply flag=Y): 1. Adjust the Invoice line or tax amount to zero (eg. Invoice adjustment) 2. Apply a Receipt or Credit Memo against the invoice.
Case 2 - Create an Invoice with 0 line amount or zero tax amount (overapply flag=Y): 1. Create a receipt or Credit Memo 2. Apply the Receipt or Credit to this invoice.
Case 3 - Create a Credit Memo with line or tax amounts which add up to zero. 1. Create an Invoice with line and tax. 2. Apply the Credit Memo to this Invoice
Case 4 - Create an Invoice with line or tax amounts as zero 1. Create a Line, Tax or Invoce adjustment against this invoice
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!