Couldn’t Save The Shipment ID On Agent Action MATCH INVOICE (Doc ID 1499031.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Transportation Management - Version 6.2.6 to 6.2.6 [Release 6.2]
Information in this document applies to any platform.

Symptoms

On OTM version 6.2.6

ACTUAL BEHAVIOR
---------------
When using MATCH INVOICE (Not Auto Match) in an Agent the Shipment ID can be entered, however after being saved the Shipment ID is removed and lost.

EXPECTED BEHAVIOR
-----------------------
Expect the Shipment ID to remain as entered and saved.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1 - Log onto an OTM 6.2 system.

2 - Navigate to: Business Process Automation > Agents and Milestones > Automation Agent.

3 - Create the following:

ID: Enter Agent ID as needed.
Type: INVOICE
Event: INVOICE - CREATED
Action: MATCH INVOICE
Shipment: 01055
Note: test

4 - Click Save.

5 - Click Finished.

6 - Edit the Agent.

7 - Go to the Actions tab.

8 - Edit the Action of MATCH INVOICE.

9 - The Shipment field is blank.


Cause

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