Couldn’t Save The Shipment ID On Agent Action MATCH INVOICE
(Doc ID 1499031.1)
Last updated on JULY 20, 2024
Applies to:
Oracle Transportation Management - Version 6.2.6 to 6.2.6 [Release 6.2]Information in this document applies to any platform.
Symptoms
On OTM version 6.2.6
ACTUAL BEHAVIOR
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When using MATCH INVOICE (Not Auto Match) in an Agent the Shipment ID can be entered, however after being saved the Shipment ID is removed and lost.
EXPECTED BEHAVIOR
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Expect the Shipment ID to remain as entered and saved.
STEPS
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The issue can be reproduced at will with the following steps:
1 - Log onto an OTM 6.2 system.
2 - Navigate to: Business Process Automation > Agents and Milestones > Automation Agent.
3 - Create the following:
ID: Enter Agent ID as needed.
Type: INVOICE
Event: INVOICE - CREATED
Action: MATCH INVOICE
Shipment: 01055
Note: test
4 - Click Save.
5 - Click Finished.
6 - Edit the Agent.
7 - Go to the Actions tab.
8 - Edit the Action of MATCH INVOICE.
9 - The Shipment field is blank.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |