R12: AP: Cannot Validate AP Invoice in Invoice Workbench Due to Unexpected Error During Tax Calculation (Doc ID 1501993.1)

Last updated on JULY 24, 2017

Applies to:

Oracle E-Business Tax - Version 12.0.0 to 12.1.3 [Release 12.0 to 12.1]
Oracle Payables - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

After upgrade from OA release 11i to OA release 12, when attempting to validate Invoice, the following error occurs.

 

FND log shows:

ZX.PLSQL.ZX_SRVC_TYP_PKG.POP_ESTB_ID.BEGIN 1 ZX_SRVC_TYP_PKG: Pop_Estb_Id()+
ZX.PLSQL.ZX_SRVC_TYP_PKG.POP_ESTB_ID 6 Error occurred in POP_ESTB_ID : ORA-01403: no data found
ZX.PLSQL.ZX_SRVC_TYP_PKG.CALCULATE_TAX 1 RETURN_STATUS = U
ZX.PLSQL.ZX_SRVC_TYP_PKG.CALCULATE_TAX 6 User-Defined Exception
ZX.PLSQL.ZX_API_PUB.CALCULATE_TAX 1 ZX_API_PUB: CALCULATE_TAX:ZX_SRVC_TYP_PKG.calculate_tax returned errors
ZX.PLSQL.ZX_API_PUB.DUMP_MSG.BEGIN 2 ZX_API_PUB: DUMP_MSG()+
ZX.PLSQL.ZX_API_PUB.DUMP_MSG 2 0 Error Message(s) dumped into Zx_Errors_GT.
ZX.PLSQL.ZX_API_PUB.DUMP_MSG.BEGIN 2 ZX_API_PUB: DUMP_MSG()-
AP.PLSQL.AP_ETAX_SERVICES_PKG.Calculate 1 Handle errors returned by API
AP.PLSQL.AP_ETAX_UTILITY_PKG.Return_Error_Messages 1 Get error message from eTax API
AP.PLSQL.AP_ETAX_UTILITY_PKG.Return_Error_Messages 1 Get error message from stack
AP.PLSQL.AP_ETAX_UTILITY_PKG.Return_Error_Messages 1 An unexpected error has occurred. Please contact your system administrator.
fnd.plsql.APP_EXCEPTION.RAISE_EXCEPTION.dict_auto_log 4 "Unexpected error occurred during Tax Calculation.
Exception: An unexpected error has occurred. Please contact your system administrator.
Please correct the problem or contact your System Administrator."

 

Cause

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