R12.1.3 - How to use Sql to trace an email from a Service Request Number

(Doc ID 1502376.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Email Center - Version 12.1.3 and later
Information in this document applies to any platform.


Is there any SQL that will enable tracking an original email, from a service request number, that was received to auto generate a service request.


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