R12.1.3 - How to use Sql to trace an email from a Service Request Number
(Doc ID 1502376.1)
Last updated on DECEMBER 03, 2019
Applies to:Oracle Email Center - Version 12.1.3 and later
Information in this document applies to any platform.
Is there any SQL that will enable tracking an original email, from a service request number, that was received to auto generate a service request.
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