NullPointerException Error Occured When Deleting 10 or More Documents From Shipment
(Doc ID 1504657.1)
Last updated on JULY 20, 2024
Applies to:
Oracle Transportation Management - Version 5.5.05 to 6.2.7 [Release 5.5 to 6.2]Information in this document applies to any platform.
Symptoms
On : 6.2.6 version, Document Management
When attempting to delete many Documents, the following error occurred and failed to delete document.
ERROR
-----------------------
Error:
java.lang.NullPointerException
at glog.webserver.util.AbstractManagementServlet.formDeleteRedirectString(AbstractManagementServlet.java:220)
at glog.webserver.util.AbstractManagementServlet.getDocument(AbstractManagementServlet.java:467)
at glog.webserver.document.DocumentManagementServlet.getDocument(DocumentManagementServlet.java:41)
at glog.webserver.util.AbstractServletProducer.process(AbstractServletProducer.java:75)
at glog.webserver.util.BaseServlet.service(BaseServlet.java:950)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at glog.webserver.session.ParameterValidation.doFilter(ParameterValidation.java:29)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at glog.webserver.screenlayout.ClientSessionTracker.doFilter(ClientSessionTracker.java:72)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at glog.webserver.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:44)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardHostValve
STEPS
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The issue can be reproduced at will with the following steps:
When you do Smart Links -> Documents from a Buy Shipment and then select 10 or more documents and press Delete, it results in
Java.lang.NullPointerException
This issue does not occur if 9 or less documents were selected deletion.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |