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Customer Acceptance Not Working When Profile Classes Are Assigned To Contingency Rules (Doc ID 1505238.1)

Last updated on JUNE 27, 2022

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.


Customer Acceptance has profile classes assigned to contingency rules via the following setup:
1) Using Revenue Management Super User, we assigned the seeded pre-billing contingency rule to a profile class.
2) Created an order for a customer with the same profile class setup in the rule and saved the order
3) Expected the order line to have an acceptance populated on it.


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