Troubleshooting Communication and Interview Notifications in iRecruitment
(Doc ID 1505450.1)
Last updated on JUNE 07, 2021
Applies to:Oracle iRecruitment - Version 12.1.1 and later
Information in this document applies to any platform.
This note can be used to troubleshoot issues with Communication and Interview Notifications in iRecruitment
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In this Document
|1. Is iRecruitment installed|
|2. Has the business event 'oracle.apps.per.irc.common.notifications' been successfully loaded to the database|
|3. Is the business event 'oracle.apps.per.irc.common.notifications' enabled|
|4. Are the event and subscription set to licensed|
|5. Is the correct subscription enabled|
|6. Is dynamic sql of approver groups in the two tables, AME_APPROVAL_GROUPS and AME_APPROVAL_GROUP_MEMBERS identical|
|7. Are the seeded transaction type and workflow item type used for notifications|
|8. Is the correct interview status chosen for the notification to fire to the applicant|
|9. Do some users receive a notification, and the user performing the action is not|
|10. Does the SYSADMIN user receive an error notification|
|11. Are the notifications getting auto closed|
|12. Are all Workflow Service Components up and running|
|13. Are the transactions getting processed|
|14. Are the AME Rule Priorities set to Disabled for transaction type IRCNTFAPPROVALS?|
|15. Known issues|