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"An error occured during the PDF document generation" Error When Attempting to View an Order (Doc ID 1507281.1)

Last updated on OCTOBER 15, 2023

Applies to:

BI Publisher (formerly XML Publisher) - Version 12.2 to 12.2 [Release 12.2]
Information in this document applies to any platform.


On : 12.1.2 version,
When attempting to view an Order the following error occurs.

The issue can be reproduced at will with the following steps:
1. OM Superuser responsibility
2. Orders / Order Organizer
3. Search, Open Order number
4. Click Actions button
5. Select Preview and Print
6. See Error:
An error occured during the PDF document generation. Please contact your system Administrator.




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