"An error occured during the PDF document generation" Error When Attempting to View an Order
(Doc ID 1507281.1)
Last updated on OCTOBER 15, 2023
Applies to:
BI Publisher (formerly XML Publisher) - Version 12.2 to 12.2 [Release 12.2]Information in this document applies to any platform.
Symptoms
On : 12.1.2 version,
When attempting to view an Order the following error occurs.
The issue can be reproduced at will with the following steps:
1. OM Superuser responsibility
2. Orders / Order Organizer
3. Search, Open Order number
4. Click Actions button
5. Select Preview and Print
6. See Error:
An error occured during the PDF document generation. Please contact your system Administrator.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |