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Credit Note Invoice Has The Incorrect Default PROCESS Status As PROCESS_PROCESS And Not PROCESS_HOLD. (Doc ID 1508843.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Transportation Management - Version 6.2.5 to 6.2.8 [Release 6.2]
Information in this document applies to any platform.

Symptoms

On : 6.2.5 version,

ACTUAL BEHAVIOR
---------------
Credit Note Invoices have the default status as PROCESS_PROCESS.

EXPECTED BEHAVIOR
-----------------------
Credit Note Invoices should always have the default status as "PROCESS_HOLD" like in OTM v5.5.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

Financials > Payment Invoice Management > Payment Invoice > New > Create new Credit Note > Then check the PROCESS status > PROCESS PROCESS_PROCESS

Cause

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In this Document
Symptoms
Cause
Solution
References


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