E-Business Suite iHelp - "Topic not found" and "The requested topic could not be found" Error due to invalid objects When Clicking on iHelp in E-Business Suite 11i or R12 (Doc ID 1510984.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Application Object Library - Version 11.5.10.2 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.

Symptoms

After E-Business suite patching and/or converting FND_LOBS from basicfile to securefile,  the following error occurs when clicking on iHelp from E-Business:

"Topic not found"
"The requested topic could not be found."


Changes

 E-Business suite patching was performed and/or FND_LOBS was converted from basicfile to securefile.

Cause

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