Cancelling The Purchase Order Results In 'Charge Account Is Invalid' Error (Doc ID 1515820.1)

Last updated on MAY 03, 2023

Applies to:

Symptoms

Using Purchasing, when cancelling a purchase order - it is giving an error message that the charge account is invalid.

Error Message:
Error: Document #XXXXXX, Line #1, Shipment #1, Distribution #1: Charge Account is Invalid.

Replication Steps:
1. Find existing valid PO with known good Change Account
2. Purchase Order Summary Find Purchase order
3. Tools-> Controls
4. Cancel PO
5. Choose Ok
6. Error message is encountered.

From bug 16682962 we also see the following:
1.  Search PO via Purchase order summary in OU Purchasing Super User responsibility
2. Go to Tools --> control -. select Cancel PO
3.  Press ok on dialouge box, displaying warning as this is irreversible process

Changes

Cause

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