R12: CE: Accessing or Updating Bank Branches Error: "You have encountered an unexpected error." "oracle.apps.fnd.framework.OAException: java.lang.NullPointerException at oracle.apps.ce.bankaccount.webui.BranchInfoCO.processRequest(BranchInfoCO.java:105)"
(Doc ID 1516470.1)
Last updated on JULY 05, 2024
Applies to:
Oracle Cash Management - Version 12.1 to 12.2.7 [Release 12.1 to 12.2]Information in this document applies to any platform.
Symptoms
After upgrading to release 12, when accessing or updating a bank branch, the following error occurs:
ERROR:
You have encountered an unexpected error. Please contact the System Administrator for assistance.
You have encountered an unexpected error. Please contact the System Administrator for assistance.
Page Error exception detsails shows the following:
EVENT:[ce.bankaccount.webui.BranchInfoCO]:OAF LOG: Event : Call Process Request, in: oracle.apps.ce.bankaccount.webui.BranchInfoCO: Entering Process Request
UNEXPECTED:[fnd.framework.OAException]:Application: FND, Message Name: FND_GENERIC_MESSAGE. Tokens: MESSAGE = java.lang.NullPointerException;
UNEXPECTED:[UNEXPECTED_OA_EXCEPTION: user name = USERNAME: responsibility name = RESPONSIBILITY_NAME root region = /oracle/apps/ce/bankaccount/webui/BranchInfoPG transaction id = 99999999]:oracle.apps.fnd.framework.OAException: Application: FND, Message Name: FND_GENERIC_MESSAGE. Tokens: MESSAGE = java.lang.NullPointerException;
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:661)
....
## Detail 0 ##
java.lang.NullPointerException
at oracle.apps.ce.bankaccount.webui.BranchInfoCO.processRequest(BranchInfoCO.java:105)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:645)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:283)
at oracle.apps.fnd.framework.webui.OAPageLayoutHelper.processRequest(OAPageLayoutHelper.java:1503)
UNEXPECTED:[fnd.framework.OAException]:Application: FND, Message Name: FND_GENERIC_MESSAGE. Tokens: MESSAGE = java.lang.NullPointerException;
UNEXPECTED:[UNEXPECTED_OA_EXCEPTION: user name = USERNAME: responsibility name = RESPONSIBILITY_NAME root region = /oracle/apps/ce/bankaccount/webui/BranchInfoPG transaction id = 99999999]:oracle.apps.fnd.framework.OAException: Application: FND, Message Name: FND_GENERIC_MESSAGE. Tokens: MESSAGE = java.lang.NullPointerException;
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:661)
....
## Detail 0 ##
java.lang.NullPointerException
at oracle.apps.ce.bankaccount.webui.BranchInfoCO.processRequest(BranchInfoCO.java:105)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:645)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:283)
at oracle.apps.fnd.framework.webui.OAPageLayoutHelper.processRequest(OAPageLayoutHelper.java:1503)
Steps to reproduce:
- Log into Oracle Applications using a Cash Management responsibility.
- Open the "Manage Banks and Branches" OAF Page
(N) Setup > Banks > Banks - Search by a given Bank Name
- Click "View Branches" for the bank.
- On the branch record to update, clikc on the "Update Branch" (Pencil icon)
- The error raises.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |