Why Is OTM Building Shipments Through The Pool Itinerary And Not Through The Direct Itinerary? (Doc ID 1517762.1)

Goal

Here is the scenario:

There are 2 Order releases:

a) One is from location Location A to Location B
b) Another is from location P to location C

Location P is a X-Dock Pool.

An Itinerary is created Source Region, R1 (that includes locations A & P) and to a Destination Region R2(that includes P, B & C)
It has Multi-stop checked on header, X-Dock Location (P) added to it and has only 1 leg.
Rate Record RR1 has a Source location of A and Destination Location of P and Rate Record RR2 is from Location P to a Region R2 (that includes Locations B & C). Both the rate records have different Service Providers.

When the above 2 Orders Releases are Bulk Planned, 3 shipments are created:

a) A -> P
b) P -> B
c) P -> C

The total cost of shipment of this comes to say, $1000

If “Must Ship Thru X-Dock” is checked as constraints for BOTH the orders releases, then Bulk Planned, it comes out with 2 shipments as follows:

a) A-> P
b) P -> B -> C

The total cost of this is say, $800

If this constraint is checked on only for one of the orders, OTM creates 3 shipments as above.

Intuitively, it seems, OTM should create 2 shipments with the lower of the 2 costs even if “Must Ship Thru X-Dock” is NOT checked as constraints for BOTH the orders.

How can the set up be made so that this can be achieved?
 

Solution

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