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How to Use the Script to Collect Data for Service Requests for Oracle Transportation Management (Doc ID 1519887.1)

Last updated on FEBRUARY 22, 2023

Applies to:

Oracle Transportation Management - Version 6.3.7 to 6.5.2 [Release 6.3 to 6.5]
Information in this document applies to any platform.


 The goal of this document is to help clients using Oracle Transportation Management ( OTM ) to collect some of the files typically requested when a service request has been logged with Oracle.

Note: This script is available for use for OTM Instances running on Linux and Solaris. Our development group indicates this script should work for OTM instances running on AIX and HPUX and Windows with Cygwin installed.


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In this Document
 How to use the script
 What is Collected
 -pidapp, -pidweb, -pid
 -newjra or -oldjra
 -jralen and -jrawait
 6.4 and above
 -analyzer -sql and optional -database
 Install Collection
 BIPublisher Collection - for 6.3.7 and below
 Performance Collection

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