OAM Error Occurrs When Create OTM User (Doc ID 1520688.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Transportation Management - Version 6.2.6 and later
Information in this document applies to any platform.

Symptoms

When attempting to create User in OTM and clicking the finished button, the following error occurs.

ERROR
-----------------------
java.lang.Exception: Identity server is unreachable: 404
at glog.util.oam.OAMHelper.response(OAMHelper.java:285)
at glog.util.oam.OAMHelper.callOAM(OAMHelper.java:264)
at glog.util.oam.OAMHelper.searchOAM(OAMHelper.java:187)
at glog.util.oam.OAMHelper.createUser(OAMHelper.java:27)
at glog.database.security.SecurityUserImpl.create(SecurityUserImpl.java:80)
at glog.database.security.SecurityUtil.createUser(SecurityUtil.java:52)
at glog.database.security.SecuritySessionBean.createUser(SecuritySessionBean.java:40)
at glog.database.security.SecuritySessionServerSideEJBWrapper.createUser(SecuritySessionServerSideEJBWrapper.java:167)
at glog.database.security.SecuritySessionHome_snlvan_EOImpl.createUser(SecuritySessionHome_snlvan_EOImpl.java:5947)
at glog.database.security.SecuritySessionHome_snlvan_EOImpl_WLSkel.invoke(Unknown Source)
at weblogic.rmi.internal.BasicServerRef.invoke(BasicServerRef.java:590)
at weblogic.rmi.cluster.ClusterableServerRef.invoke(ClusterableServerRef.java:230)
at weblogic.rmi.internal.BasicServerRef$1.run(BasicServerRef.java:478)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:363)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:147)
at weblogic.rmi.internal.BasicServerRef.handleRequest(BasicServerRef.java:473)
at weblogic.rmi.internal.wls.WLSExecuteRequest.run(WLSExecuteRequest.java:119)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:173)


It has been confirmed that the users are created successfully even though the above error occurs


Cause

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