Java Script errors while launching WEB ADI Template (Doc ID 1521218.1)

Last updated on AUGUST 08, 2017

Applies to:

Oracle Web Applications Desktop Integrator - Version 12.1.3 to 12.2 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

On  EBS 11i and R12 version, When attempting to create or open document using Web Integrator, java script error occurs:

The connection to the server is unavailable.
  Please contact support representative.

  An error has occurred in the script on this page.
  Line: 30
  Char: 9
  Error: 'navCancelContainer' is undefined
  Code: 0
  URL: res://ieframe.dll/httpErrorPagesScripts.js

The error message can also occur with different lines of the java script.

This issue can occur on any client machine with any version of:

1. IE browser

2. Excel

3. EBS environments without SSO configuration.

Cause

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