Buyer Work Center: Unexpected Error Received When Viewing Action History In Orders
(Doc ID 1522596.1)
Last updated on MARCH 15, 2022
Applies to:
Oracle Purchasing - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Purchase Order
When attempting to view the Action History for a Purchase Order (PO) in the Purchasing Buyer Work Center (PBWC) the following error occurs.
ERROR
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"You have encountered an Unexpected error. Please contact the system administrator for assistance"
STEPS
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The issue can be reproduced at will with the following steps:
1. From the Purchasing responsibility
2. Navigate to the Buyer Work Center> Orders
3. Open a Purchase Order
4. Actions: In the drop down menu choose “View Action History” and press “Go”
5. The error message appears
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot view the action history.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |