Buyer Work Center: Unexpected Error Received When Viewing Action History In Orders

(Doc ID 1522596.1)

Last updated on JUNE 01, 2016

Applies to:

Oracle Purchasing - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Purchase Order

When attempting to view the Action History for a Purchase Order (PO) in the Purchasing Buyer Work Center (PBWC) the following error occurs.

"You have encountered an Unexpected error. Please contact the system administrator for assistance"

The issue can be reproduced at will with the following steps:
1. From the Purchasing responsibility
2. Navigate to the Buyer Work Center> Orders
3. Open a Purchase Order
4. Actions: In the drop down menu choose “View Action History” and press “Go”
5. The error message appears

The issue has the following business impact:
Due to this issue, users cannot view the action history.


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