AME: Performance Issue When Opening Purchase Requisition Notifications
(Doc ID 1528562.1)
Last updated on SEPTEMBER 22, 2021
Applies to:
Oracle iProcurement - Version 12.1.1 to 12.1.3 [Release 12.1]Oracle Purchasing - Version 12.1.1 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
Symptoms
When a user opens notifications with many lines (more than 100) the performance is very slow (make take 2-3 minutes) and sometimes the page times out.
Occasionally the performance is also poor when opening requisitions with less lines.
NOTE: AME (Approvals Management Engine) is used for requisition approval.
STEPS
The issue can be reproduced at will with the following steps:
1. User logs into Oracle Ebusiness
2. User opens notification worklist
3. Clicks on Subject link to open notification details and it takes a long time to open the notification
Trace files indicate the following poor performing sql:
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |