AME: Performance Issue When Opening Purchase Requisition Notifications (Doc ID 1528562.1)

Last updated on FEBRUARY 17, 2013

Applies to:

Oracle iProcurement - Version 12.1.1 to 12.1.3 [Release 12.1]
Oracle Purchasing - Version 12.1.1 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

When a user opens notifications with many lines (more than 100) the performance is very slow (make take 2-3 minutes) and sometimes the page times out.

Occasionally the performance is also poor when opening requisitions with less lines.

NOTE:  AME (Approvals Management Engine) is used for requisition approval.

 
STEPS
The issue can be reproduced at will with the following steps:
1. User logs into Oracle Ebusiness
2. User opens notification worklist
3. Clicks on Subject link to open notification details and it takes a long time to open the notification

Trace files indicate the following poor performing sql:

 

Cause

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