AME: Performance Issue When Opening Purchase Requisition Notifications
(Doc ID 1528562.1)
Last updated on SEPTEMBER 22, 2021
Applies to:Oracle iProcurement - Version 12.1.1 to 12.1.3 [Release 12.1]
Oracle Purchasing - Version 12.1.1 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
When a user opens notifications with many lines (more than 100) the performance is very slow (make take 2-3 minutes) and sometimes the page times out.
Occasionally the performance is also poor when opening requisitions with less lines.
NOTE: AME (Approvals Management Engine) is used for requisition approval.
The issue can be reproduced at will with the following steps:
1. User logs into Oracle Ebusiness
2. User opens notification worklist
3. Clicks on Subject link to open notification details and it takes a long time to open the notification
Trace files indicate the following poor performing sql:
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document