EAM Work Order Creation and linking to Work request via API EAM_PROCESS_WO_PUB

(Doc ID 1528701.1)

Last updated on JANUARY 31, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version,

ACTUAL BEHAVIOR
---------------
When attempting to create a work order (WO) and link it to a Work Request (WR) through API: EAM_PROCESS_WO_PUB.PROCESS_WO, the APi is running with no error, but the link is not getting created
 

EXPECTED BEHAVIOR
-----------------------
Expect WR to be linked to the WO

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run script to call EAM_PROCESS_WO_PUB.PROCESS_WO
2. API end successfully, but WO has no linked WR



Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms