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EAM Work Order Creation and linking to Work request via API EAM_PROCESS_WO_PUB (Doc ID 1528701.1)

Last updated on MARCH 07, 2023

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version,

ACTUAL BEHAVIOR
---------------
When attempting to create a work order (WO) and link it to a Work Request (WR) through API: EAM_PROCESS_WO_PUB.PROCESS_WO, the APi is running with no error, but the link is not getting created
 

EXPECTED BEHAVIOR
-----------------------
Expect WR to be linked to the WO

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run script to call EAM_PROCESS_WO_PUB.PROCESS_WO
2. API end successfully, but WO has no linked WR



Cause

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In this Document
Symptoms
Cause
Solution
References


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