Tender Decline By Servprov Fails To Retender Shipment When Using Action: Decline Tender (Doc ID 1528846.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Transportation Management - Version 6.2.0 to 6.3.0 [Release 6.2 to 6.3]
Information in this document applies to any platform.

Symptoms

Using the buy shipment screen (customized) for servprov users. When trying to use the decline action, the shipment is suppose to be automatically re-tendered to the next service provider. Note – after the Service Provider declines the shipment, there is not the additional pop screen to check the retender box.

Cause

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