Depot Repair Error: 'FRM-40735: WHEN-VALIDATE-ITEM trigger raised unhandled exception ORA-04062' on the Repair Actual Tab

(Doc ID 1529156.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Depot Repair - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to add Repair Order details or actuals from estimates or manually entering actuals for repair orders in the repair workbench (CSDREPLN), the following error occurs:

Error

FRM-40735: WHEN-VALIDATE-ITEM trigger raised unhandled exception ORA-04062

or

FRM-40735: ON-INSERT trigger raised unhandled exception ORA-04062.

or

FRM-40735: PRE-FORM trigger raised unhandled exception ORA-04062.

or similar


Steps To Reproduce

  1. Connect to the Depot Repair Responsibility.
  2. Navigate to the Repair Order screen.
  3. Create a Service Request or query back an existing Service Request
  4. Attempt to enter Repair Order detail or click on the Repair Actuals tab

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms