Manager Layout 'TRANSPORT_MODE' does not Display Servlet Or Manager Layout Name in the General Tab.
(Doc ID 1529487.1)
Last updated on JULY 20, 2024
Applies to:
Oracle Transportation Management - Version 6.2.7 to 6.3.2 [Release 6.2 to 6.3]Information in this document applies to any platform.
Symptoms
On OTM version 6.2.7 when attempting to copy and save a Scree Set based on 'TRANSPORT_MODE' the General tab has no information (when first opened) and therefore no changes can be saved.
the following error occurs.
ERROR
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"Please enter either a view Servlet or a view Manager Layout ID".
STEPS
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The issue can be reproduced at will with the following steps:
1 - Logged onto an internal OTM 6.2 system.
2 - Navigated to: Configuration and Administration > User Configuration > Screen Set Manager.
3 - Searched for and copied Screen Set 'TRANSPORT_MODE'.
4 - Entered the ID.
5 - Using the buttons at the base of each tab moved through to the General Tab.
6 - Unticked NEW and EDIT.
7 - Noted all of the servlet and Manager Layout fields were blank.
8 - Clicked Finished and the following error was displayed:
"Please enter either a view Servlet or a view Manager Layout ID".
However none were populated initially.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |