Cannot Update Supplier Contact Email Address For PO Communication In Define Supplier Contact Directory Setup Page
(Doc ID 1530216.1)
Last updated on NOVEMBER 01, 2023
Applies to:
Oracle iSupplier Portal - Version 12.1.3 and laterOracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.
Symptoms
On : 12.1.3 version, Supplier SupReports Merge Emp
Actual Behavior:
Cannot update supplier email address for PO communication although email address has been modified in supplier setup.
Expected Behavior:
Modified Email id in supplier setup is expected to be used as supplier email address for PO communication.
Steps To Reproduce:
1. Login into Supplier management
2. Try to modify the contact in address book
- email address is not saved correctly
NOTE: A new contact can be created without any issue.
3. Create a PO for that supplier.
4. Submit for approval and see the old email address is used for communication of the PO to the supplier
Impact
The email address always refers to the old value although modification has been done.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |