Expense Report Export Creating Invoice With Incorrect Payment Method (Doc ID 1532077.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Internet Expenses - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

This issue is happening to Supplier / Supplier Site (vendor_id= 6186: JPMORGAN CHASE BANK, vendor_site_id = 888462: EFTCAROSTIL4473
The Supplier site setup has payment method lookup code EFT but invoices created by Expense Report Export are created with payment method CHECK.

Supplier has pay group HUM CORP and payment method lookup code CHECK. Supplier site has pay group CITIBANK-EDI and payment method lookup code EFT.
The invoices are being created with pay group CITIBANK-EDI (from site?) and payment method CHECK (from supplier?)
The invoices should be created with pay group CITIBANK-EDI and payment method EFT. These invoices are not being selected for payment due to the mismatch between pay group and payment method.

The Payment Method is defaulting incorrectly to Check for Supplier / Supplier Site (vendor_id= 6186: JPMORGAN CHASE BANK, vendor_site_id = 888462: EFTCAROSTIL4473 ).

Notes
(i) this issue is also happening for new invoices created in AP invoice Workbench for the Supplier / Supplier Site (vendor_id= 6186: JPMORGAN CHASE BANK, vendor_site_id = 888462: EFTCAROSTIL4473 ).
(ii) seems to be effecting 1 org id only. The organization is 22361.





Cause

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